Frequently Asked Questions
Everything you need to know about shopping at The Attic.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our reach to more international destinations soon.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I contact customer support?
Our team is available via email at [email protected] or through our live chat feature from 9 AM to 5 PM EST, Monday through Friday.